At Novencia Capital, your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, platform, and services. By accessing or using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect and process the following types of personal information:

  • Identity data: Name, email address, phone number, and identification documents.

  • Financial data: Wallet information, transaction history, investment preferences.

  • Technical data: IP address, browser type, device information, and usage data via cookies.

  • Communication data: Messages, support requests, and correspondence with our team.

2. How We Use Your Information

Your information is used to:

  • Facilitate account creation and manage your profile

  • Execute and manage investments securely

  • Provide customer support and respond to inquiries

  • Ensure platform security and monitor transactions for compliance

  • Send relevant updates, investment reports, and promotional offers (with your consent)

  • Comply with legal and regulatory obligations (including anti-money laundering laws)

3. Sharing Your Data

We do not sell or rent your personal data. However, we may share it with:

  • Trusted service providers (payment processors, KYC verification, IT support)

  • Regulatory authorities, if required by law

  • Technology partners, for secure platform functionality
    All third parties are contractually obligated to protect your data and use it solely for the purpose we specify.

4. Data Security

We implement industry-standard security measures, including data encryption, firewalls, and multi-factor authentication, to protect your personal and financial information from unauthorized access, loss, or misuse.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When no longer needed, your data is securely deleted or anonymized.

6. Your Rights

You have the right to:

  • Access and review your personal information

  • Request correction or deletion of inaccurate data

  • Withdraw consent for marketing communications

  • Lodge a complaint with a data protection authority if you believe your rights are being violated

To exercise these rights, contact us at support@novenciacapital.com.

7. Cookies and Tracking Technologies

We use cookies to enhance your user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences in your browser settings.

8. International Data Transfers

If your data is transferred outside the UK or EEA, we ensure adequate safeguards are in place to comply with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our services constitutes your acceptance of any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:

📧 support@novenciacapital.com
📱 WhatsApp: +44 7440 259327

Novencia Capital Ltd
Your Trusted Partner in Strategic Investing